First, if it's blinking, there IS an error. Contact support and they will send you a new one. It was quick and easy to get done and they're very helpful.
HOWEVER, if you can't wait for a new supply, you MIGHT be able to get yours running again like I did.
To set up things I have to note that before it started, I did have my phone charging via Surface USB Port. I tried everything I could think of to cause the power supply to 'reset' and
nothing would work. I also have the issue where the supply cord is pulling away
from the magnetic connector. (IMHO, the ONLY poorly designed part of the power
supply.) First, I unplugged it from all sources and left it unplugged for a bit. That
didn't seem to do anything. ODDLY enough, something DID work. I plugged my
PHONE into the USB supply in the Power Block, THEN plugged my Surface Pro 3...It
blinked, then reset. Now it is charging and I have a solid light.
I don't know if it will last, but it does appear that the power block isn't
just a regular power block. I think it's a smart block and it noticed there was
some type of problem and shut down.
Either way, a new one is on the way and I did appear to get this one working in the meantime. I hope this helps someone else.
Keypads in the PRO series feature robust keys with removable inserts to suit any function application. PKP Keypads are available in two series with two different icon insert sizes. The PKP-SI series presents small inserts (15mm) and a compact design, while the PKP-LI series is designed with large, 24mm inserts that are easy to press, even while wearing gloves. The use of open protocols makes keypads in the PRO series perfect for automotive,agriculture, industrial and nautical markets.
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TRY ONLINE CONFIGURATOR
over 800 standard icons already available
BUILT TOUGH
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Designed for even the harshest conditions, the PowerKey PRO withstands the cleaning force of pressure washers and holds on IP67 rating, making it immune to water, mud, soil, sand, oil, chemicals or anything else thrown at it.
CAN OPEN PROTOCOL
Assign any valid CAN address to the keypad while also assigning the same or a different RS485 address. Communicate on either BUS simultaneously.
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CUSTOMIZABLE INSERT
The replacement system for individual inserts makes designing and modifying the layout of the keypads in the PKP-SI and PKP-LI series simpler and more economical. A selection of hundreds of different pre-existing keys can be viewed, and it is possible to order customized inserts.
EASY TO READ
With simple Icons, large buttons and bright LED indicators, the PowerKey PRO can-bus keypad is easy to read in any situation. The multi-colored LED status rings also allow you to set specific colors for specific functions.
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